I am sending in my laptop for RMA. however the checklist is really throwing me off so do i check yes if i am sending my AC Adapter? or is that. To move forward with the RMA, an ASUS e-mail says “Must Include the RMA Checklist Form with your RMA return.” but fails to attach such a. Upload a PDF or design from scratch flyers, magazines, books and more. Author: ydavidson, Catalog: Asus RMA CheckList, Published: Oct

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We accept Visa or Master card only. If you are not the intended recipient or receive cecklist accidentally, please immediately notify the sender by e-mail and delete the message and any attachments from your computer system, and destroy all hard copies. August 23rd, Our card was delivered by Fedex while we were not home at We got busy with things and finally dropped off the card with Fedex Ground.

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GenTechPCMay 31, Yes great work as others have said Tim4May 31, In cases where the replacement part is out of stock, Asus will need to order the part from Taiwan. Luxembourg – Horrible, according to forum member Wishmaker. Please make sure that the RMA number is written on the outer portion of the box, otherwise the package will not be accepted and returned back to you. Often times, a “repaired” notebook is sent back with even more problems.

Well, here in Kazakhstan, you are always faced with out of stock for parts problem. We were curious about how long it took to get a replacement card. If item is affiliated with Education or Business.


Asus RMA checklist question. – Asus – Laptop Tech Support

Pay close attention to the return shipping address. Please chscklist sure to pack your notebook properly. It will be kindly of you to provide your credit card information to us in order to process your order rapidly. It would have been nice to have some correspondence during that time period.

The chat was closed and we were sent RMA instructions and they let us know the RMA number was valid for 30 days from the date issues. It appears to be an out-of-stock part issue which has apparently dragged on for weeks. Please back up all data from your hard drive.

If you still have not received the RMA instructions,or if you believe there is a mistake,please visit http: Do you already have an account? Your name or email address: Please note that it is your responsibility to ship the notebook to us in good condition.

ASUS Video Card RMA Experience and Turnaround Time in – Legit Reviews

Germany – Very good, according to forum member Turbogear. Our card was delivered by Fedex while we were not home at Should be very handy for people not familiar with the process Turnaround time was as promised for notebooks while the other repair company servicing EeePCs seem to have under-qualified technicians servicing cehcklist Asus netbooks.

Our technicians will need this for testing purposes. How to Find Model Name? However, not everything can always go smoothly.

ASUS is not responsible for any of these components being damaged or lost. Do not complete this form for these types of requests. A “void if removed” warranty sticker is also inspected and if awus find the seal broken, this will also automatically void any existing manufacture warranty.

In Canada, it appears that the repair time is quicker than their neighboring facilities in Fremont asis Jeffersonville. Out of warranty e-mail notification: You may request to escalate your RMA, but this rarely does anything when supply issues are held up in at Asus headquarters in Taiwan.


Asus RMA and Warranty Guide

Log in or Sign up. Scenario Please Select Scenario. If you have any further questions, comments, or concerns please do not hesitate to let us know. We needed to get written consent to publish screen shots and details of those e-mails due to that disclaimer. Since Asus does not have their own service centers in Kazakhstan, repairs are performed by Asus resellers such as Pulser and Alser. View this thread in our forums!

You should have received the RMA instructions in a separate e-mail. Yes, my password is: Repairs have constantly came back with new problems.

The time it takes Asus Taiwan to ship the part to their overseas facilities can vary from 1 week to X months. As soon as we receive the completed document our technician will replace the part s. Use multiple layers of bubble wrap to protect your notebook during transit and make sure your RMA number is clearly printed on the exterior packaging.

Type of Credit Card: Nice work David, helpful as usual. Asus Hungary feedback provided by DRevan. Like HK, notebooks repairs must be taken to their branch repair centers. This was not the case with our product due to the shortage. Please be informed that we can not keep a unit for very long in our technical area.